Customer Service Representative
Shakopee, MN Shakopee, MN Full-time Full-time $21 - $27 an hour $21 - $27 an hour 16 hours ago 16 hours ago 16 hours ago Pro Tree is currently looking for a Customer Service Representative to join our team! We're a family-owned company that thrives on assisting our customers.
We are well-versed in all forms of Arboriculture and can help develop a holistic plan to ensure the health of trees.
As an Customer service representative, you'll be performing various administrative and office support duties.
Most of these tasks include taking incoming calls, scheduling appointments, and planning logistic routes for our arborists.
A successful candidate in this role will demonstrate strong customer service skills, provide excellent attention to detail, and have an interest in creating process improvements to grow your career with our company.
If we just described you, let's talk! This position will be located in our Shakopee, MN office.
Responsibilities:
Answer all incoming calls from customers and up selling Pro-Tree's services Answer any incoming email inquiries about tree services Attend key meetings, take notes, keep track of deliverables, and follow up on any missing action items Help schedule and plan logistical routes for the team Assist customers on any inquiries or direct them to the correct party Provide help to other employees on various projects when needed Independently create, organize, and maintain documents and initiate follow up when needed Help maintain the office environment by ordering supplies, running errands, and preparing packages Prepare and send out renewable service contracts to customers, and follow up as needed Additional responsibilities may be assigned Required
Qualifications:
Deep understanding of administrative and receptionist duties Demonstrated knowledge of computer data entry Customer service experience Excellent verbal, written, and social communication skills Preferred
Experience:
At least 1 year of Administrative Assistant experience Scheduling experience Expertise in Microsoft Word and Excel Experience using customer database systems Green industry background Job Type:
Full-time Pay:
$21.
00 - $27.
00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off Experience level:
1 year Shift:
Day shift No nights Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
We are well-versed in all forms of Arboriculture and can help develop a holistic plan to ensure the health of trees.
As an Customer service representative, you'll be performing various administrative and office support duties.
Most of these tasks include taking incoming calls, scheduling appointments, and planning logistic routes for our arborists.
A successful candidate in this role will demonstrate strong customer service skills, provide excellent attention to detail, and have an interest in creating process improvements to grow your career with our company.
If we just described you, let's talk! This position will be located in our Shakopee, MN office.
Responsibilities:
Answer all incoming calls from customers and up selling Pro-Tree's services Answer any incoming email inquiries about tree services Attend key meetings, take notes, keep track of deliverables, and follow up on any missing action items Help schedule and plan logistical routes for the team Assist customers on any inquiries or direct them to the correct party Provide help to other employees on various projects when needed Independently create, organize, and maintain documents and initiate follow up when needed Help maintain the office environment by ordering supplies, running errands, and preparing packages Prepare and send out renewable service contracts to customers, and follow up as needed Additional responsibilities may be assigned Required
Qualifications:
Deep understanding of administrative and receptionist duties Demonstrated knowledge of computer data entry Customer service experience Excellent verbal, written, and social communication skills Preferred
Experience:
At least 1 year of Administrative Assistant experience Scheduling experience Expertise in Microsoft Word and Excel Experience using customer database systems Green industry background Job Type:
Full-time Pay:
$21.
00 - $27.
00 per hour
Benefits:
401(k) 401(k) matching Flexible schedule Health insurance Paid time off Experience level:
1 year Shift:
Day shift No nights Weekly day range:
Monday to Friday Work setting:
In-person
Experience:
customer service:
1 year (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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